Do I need a credit card to rent a car?
No. A credit card is not required for your reservation or rental.

Do I need to pay a deposit?
No. No deposit or credit card is required.

How can I make a reservation?
You can make a reservation through our website or by contacting us directly. All reservations are subject to confirmation.

Are there any hidden charges?
No. All prices are final and include all taxes and agreed services. No hidden costs apply.

What is included in the rental price?
The rental price includes full insurance with no excess, unlimited kilometers, a second driver, all taxes, roadside assistance, and delivery/collection within the specified areas.

What is your cancellation policy?
Cancellations are free of charge up to 48 hours prior to the scheduled rental.
For cancellations made less than 48 hours in advance, a charge of 20% of the total rental amount applies.

Is insurance included in the rental?
Yes. All rentals include comprehensive insurance coverage with no excess.

Will I be charged in case of damage?
No, provided that the vehicle is used in full compliance with the rental terms and conditions.

What is not covered by the insurance?
The insurance does not cover damages resulting from misuse, negligence, violation of traffic regulations, or use of the vehicle outside the agreed conditions.

Who is allowed to drive the vehicle?
Only drivers declared in the rental agreement are permitted to drive the vehicle.

Can I take the car outside Crete or to another island?
No. Vehicles are strictly restricted to use within the island of Crete.

Is off-road driving allowed?
No. Driving on non-paved roads is not permitted.

What happens in case of an accident?
You must contact our company immediately. We will guide you through the procedure and provide full support.

Where can I pick up and return the vehicle?
We offer delivery and collection at airports, ports, hotels, and other agreed locations across Crete.

Is there an extra charge for delivery?
No. Delivery and collection within our service areas are free of charge.

What happens if my flight is delayed?
We monitor flight arrivals and adjust delivery times accordingly, at no extra charge.

What is the minimum age to rent a car?
The minimum age is 23 years for all vehicle groups or 21 years for the smaller categories.

What type of driving license is required?
A valid EU or International Driving License held for at least one year is required.

What is the fuel policy?
The vehicle must be returned with the same level of fuel as at the time of delivery.

What happens if I return the car late?
Late returns are subject to an additional daily charge.

What happens if I lose the car key?
The cost of replacement will be charged to the renter.

Do I need to return the car clean?
The interior of the vehicle must be returned in clean condition. Additional cleaning charges may apply if necessary.

We offer a reliable and transparent car rental experience, focused on simplicity, flexibility and trust.

• No deposit or credit card required.
• Full insurance with no excess.
• No hidden charges – all prices are final.
• Free delivery and collection across Crete.
• 24/7 support and roadside assistance.
• Family-run business with long-standing experience since 1987.

Our goal is to provide a smooth and worry-free rental experience, allowing you to enjoy your stay in Crete with confidence.